The battle is over in the cell phone department and for the privilege of spending $199.99 the Retention Department of AT&T is sending me a new white iphone 5. The lady that helped me was Shanell and she and I are new BFF's. My phone will be here probably on Wednesday so you go, AT & T. Yee haw. It pays to be nice and I was. :) The bird nest pic still will NOT load so boo on that. Fagedaboudit.